Privacy Policy
🔐 Privacy Policy
In Macrame Twistedknot we values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
📦 Information We Collect
When you place an order on our website, we may collect the following information:
- Name
- Phone number
- Shipping address
- Email ID
This information is collected to process and deliver your orders smoothly.
💳 Payment Information
All payments on our website are securely processed through trusted third-party payment gateway providers such as Razorpay.
We do not store or have access to your sensitive payment details such as card numbers, CVV, or banking information.
📲 How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order updates via WhatsApp or Email
- Provide customer support
- Send promotional messages, offers, and updates (if applicable)
🚚 Shipping & Third-Party Services
We may share your name, phone number, and address with trusted third-party courier partners to ensure timely and safe delivery of your orders.
🔒 Data Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
⚠️ Data Deletion
Currently, we do not provide an option to request deletion of personal data. However, we ensure that your information is used responsibly and only for business purposes.
🔄 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page.
📩 Contact Us
If you have any questions regarding this Privacy Policy, you can contact us at:
📧 Email: macrame.twistedknot@gmail.com
📱 WhatsApp: 8287003291